Refund Cancellation

Refund & Cancellation Policy

Effective Date: 01/06/2025
Applies to: All purchases and subscriptions of Campus MIS
Campus MIS is a product of DolSky Solutions.

At Campus MIS, we strive to deliver a smooth and valuable experience through our school management platform. However, we recognize that in rare circumstances, cancellation or refund requests may arise. This policy outlines how such cases are handled.

1. Subscription Cancellation

  • Schools may request cancellation of their subscription by contacting our support team.

  • Cancellation requests are subject to review and approval by the Campus MIS team. Submission of a request does not guarantee cancellation or refund.

  • Once payment is made, the subscription for the current academic session is non-refundable.

  • Future auto-renewals will be stopped upon approved cancellation, but the active plan will remain valid until its expiration date.

2. Refund Policy

Refunds are generally not provided except under specific, approved circumstances.

Refunds will not be granted in cases such as:

  • Change of mind after purchase

  • Misuse or misconfiguration by the user

  • Partial use of the subscribed plan

  • Delays due to third-party services

Refunds may be considered only:

  • If payment was charged multiple times in error

  • If technical issues from our end made the platform inaccessible within the first 7 days of purchase

All approved refunds will be processed within 5–7 business days.

4. Non-Transferable

  • Subscriptions is non-transferable under any circumstances.

5. Request Process

To request a refund or submit a cancellation inquiry, contact us at:

📧 [email protected]

Include the following details:

  • Registered School Name

  • Reason for Refund or Cancellation

  • Transaction Details (Date, Amount, Payment ID)